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Frequently Asked Questions
Yes. The book is specifically written for both internal consultants (such as HR, IT, Finance, or Strategy specialists working within an organization) and independent external management consultants.
Key concepts include the 5 phases of consulting, authentic contracting, dynamic discovery, handling client resistance constructively, and ensuring client ownership of implementation.
The 3rd Edition updates classic concepts for modern workplaces, incorporating guidance on virtual and remote consulting, international team dynamics, modern technology implementation, and updated case studies.
Flawless consulting refers to conducting business authentically, establishing clear non-negotiable contracts, taking joint responsibility with the client, and managing emotional/interpersonal dynamics so expertise is actually acted upon.
Yes. It is considered required reading across leading MBA programs, organizational development degrees, management consulting firms, and internal corporate capability programs globally.
This title is published in a durable hardcover format by Pfeiffer (an imprint of Wiley).
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